Privacy & Communication Policy

Information We Collect

When you contact Tommy's Boyz Landscaping, LLC, request an estimate, become a customer, schedule a service, make a payment, or communicate with us, we may collect information such as:

• Name
• Phone number
• Email address
• Property or service address
• Billing and payment-related information
• Details about requested or scheduled landscaping services
• Messages and other communications you send to us

We collect information that is reasonably necessary to provide and manage our services and communicate with our customers.

How We Use Customer Information

Customer information may be used to:

• Provide landscaping and lawn maintenance services
• Prepare and provide estimates
• Schedule, confirm, or reschedule services
• Communicate about upcoming services
• Provide arrival and service-completion notifications
• Send invoices and payment reminders
• Respond to customer questions and requests
• Maintain customer and business records
• Provide customer support
• Improve our services and business operations

Text Message Communications

Customers may choose to opt in to receive text messages from Tommy's Boyz Landscaping, LLC.

By providing your mobile phone number and agreeing to receive text messages, you consent to receive SMS communications related to your account and landscaping services.

Text messages may include:

• Service reminders
• Appointment or scheduling confirmations
• Arrival notifications
• Schedule changes
• Service updates
• Estimates
• Invoices
• Payment reminders
• Customer service communications

Consent to receive text messages is optional and is not required to purchase or receive landscaping services from Tommy's Boyz Landscaping, LLC.

Message frequency may vary. Message and data rates may apply.

Opting Out of Text Messages

Customers may stop receiving text messages at any time by replying STOP.

After receiving a STOP request, we may send a confirmation that the customer has been unsubscribed. Customers who opt out may continue communicating with Tommy's Boyz Landscaping, LLC through other available methods.

For assistance with text messaging, reply HELP or contact us directly.

SMS Privacy

We respect the privacy of our customers.

Mobile phone numbers, SMS opt-in information, and SMS consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

Information may be provided to service providers when reasonably necessary to deliver communications or provide services on our behalf.

Sharing of Customer Information

Tommy's Boyz Landscaping, LLC does not sell or rent customer personal information.

We may use trusted service providers to assist with services such as payment processing, communications, website operations, invoicing, scheduling, and other necessary business functions.

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, property, or legal rights.

Payments and Billing

Customer billing and payment information may be used to process payments, maintain account records, issue invoices, and communicate regarding balances or payments.

Customers are responsible for providing accurate contact and billing information so we can properly manage their accounts and services.

Website Information

When you use our website, certain technical information may be collected automatically. Our website or third-party services may use cookies or similar technologies to operate the website, understand website usage, and improve functionality.

Protecting Your Information

Tommy's Boyz Landscaping, LLC takes reasonable measures to protect customer information from unauthorized access, misuse, loss, or disclosure.

No electronic storage or communication system can be guaranteed to be completely secure, but we make reasonable efforts to safeguard the information entrusted to us.

Customer Choices

Customers may contact Tommy's Boyz Landscaping, LLC regarding their personal information or communication preferences.

Customers may also:

• Ask us to update incorrect contact information
• Request changes to communication preferences
• Opt out of SMS messages by replying STOP
• Contact us with questions regarding how their information is handled

Changes to This Policy

Tommy's Boyz Landscaping, LLC may update this Privacy & Communication Policy as our services or business practices change.

Updates may be posted on our website with a revised effective date.

Contact Us

If you have questions about this policy, your information, or your communication preferences, please contact: